#Lifetime Plan FAQ

Common questions about Clearminutes Lifetime licensing.

For current pricing, visit clearminutes.app#pricing →

#What Does Lifetime Include?

A one-time payment gives you:

• ✅ Permanent access to all current Pro features (diarization, analytics, auto-summary, cloud models, custom prompts, templates, VAD controls, dark themes, and more)
• ✅ All major features added in the future
• ✅ Use on up to 3 devices simultaneously
• ✅ No recurring charges ever
• ✅ Offline functionality (all processing is local)

Not included:

• Third-party API costs (Claude, Groq, OpenRouter — you pay those providers separately)
• Commercial/enterprise licensing (contact sales)

#What If Major Features Are Added?

All future major features are included with Lifetime.

Examples of major features:

• New integrations (Slack, Notion, Linear)
• Advanced diarization improvements
• New summarisation models
• Video transcription support

Never included:

• Premium support
• Custom training for teams
• API access beyond included features

#What If Clearminutes Closes?

Your Lifetime licence remains valid and usable:

• You own a perpetual licence to the software as it is
• The app continues to work (no cloud dependency required for core features)
• No internet needed for recording, transcription, or summarisation
• Your data stays on your device

We're committed to supporting Clearminutes long-term, but you're protected either way.

#Can I Use Lifetime on Multiple Machines?

Yes — up to 3 devices at the same time:

1. Sign in with your email on each device
2. Pro status verifies automatically
3. Meetings remain stored locally (not synced between devices)
4. Each device has its own database

Beyond 3 devices? Contact https://support.clearminutes.app — we'll consider approval based on your circumstances.

#What About My Data If I Switch Devices?

Clearminutes stores everything locally — your data doesn't move to the cloud.

When you sign in on a new device:

• Meetings and transcripts are NOT automatically synced
• You start with an empty meeting list on the new device
• Your local recordings stay on the original device

To move meetings to a new device:

1. Export from old device (recommended):

   • Open each meeting
   • Click Export → Markdown or Plain Text
   • Save files to cloud storage and import on the new device

2. Transfer recording files (advanced):

   • Copy the recordings folder from the old device:
     • macOS: ~/Library/Application Support/Clearminutes/recordings/
     • Windows: %APPDATA%\Clearminutes\recordings\
   • Paste into the same location on the new device
   • Restart Clearminutes to reimport

#Can I Transfer My Licence to Someone Else?

Yes, Lifetime licences are transferable:

1. Email billing@clearminutes.app with:
   • Your order number (from your receipt)
   • Recipient's email address
   • Brief reason for transfer
2. We verify ownership
3. Licence is transferred to the new email
4. New owner signs in and unlocks Pro

Limits:

• Can only be transferred once — the licence is permanently tied to the new owner after that
• Original purchaser loses access
• Recipient must be an individual (not a company, unless a business licence was purchased)

#Do I Need to Pay for Claude / Groq / OpenRouter Keys?

No — Lifetime includes the Clearminutes integrations, but you pay the API provider directly:

You get the Clearminutes integration for free; you just pay the model provider for API usage.

#Can I Refund My Lifetime Licence?

Yes — Clearminutes offers 14-day refunds:

1. Email billing@clearminutes.app within 14 days of purchase
2. Include your order number
3. Refund is processed within 5–7 business days

After 14 days, contact support to explain your circumstances — we consider exceptions case by case.

#Can a Business or Team Use Lifetime?

Personal Lifetime licences are for individual use only.

For teams or businesses, email sales@clearminutes.app. We offer volume discounts and centralised billing for 5+ licences.

#How Do I Activate My Lifetime Licence?

After purchase:

1. Check your email for an activation link
2. Click the link (or open Clearminutes)
3. Go to Settings → Account & Plan
4. Pro status should show "Lifetime"
5. All Pro features unlock immediately

If it doesn't work:

• Wait 5 minutes (payment processing)
• Close and reopen the app
• Try manual token entry (Settings → Account & Plan → Activate with Token)
• Email https://support.clearminutes.app with your order number

#Will Future Features Be Included?

Yes — all major features released in the future are included.

We reserve the right to add separate tiers for ultra-premium features (e.g. team collaboration, premium support), but core features stay with Lifetime.

Transparency: Any future tier changes will be announced clearly. Existing Lifetime holders won't have features removed.

#Related

• Upgrade to Pro — How to purchase Lifetime
• Pro Features — What's included with Pro